Breakthrough Support Center
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What is Breakthrough?
What is video counseling?
What do I need to use Breakthrough for video counseling?
How do I pay for my video counseling sessions?
Am I eligible to be a provider for Breakthrough?
HIPAA and Security
How does Breakthrough protect client information and ensure HIPAA compliance?
Why use Breakthrough for online counseling instead of Skype or Google?
Are sessions recorded? Why do I see a warning message from Adobe when I'm in a session room?
Will Breakthrough engage in a Business Associate Agreement (BAA)?
My video isn’t working. What should I do?
My audio isn’t working. What should I do?
How do I edit my account?
I forgot my password.
I can't log in to my account. What should I do?
How do I hide my provider profile?
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